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View Full Version : Read this first: Rules for posting installation problems


nickmattern
02-21-2009, 07:35 AM
Hey Folks,

In order for us to more efficiently get you up and running, we need the following if you're reporting an install problem.

HOST:
TYPE: (Shared/VPS/Dedicated)
Do you have Root Access?
Have you contacted your host and asked that they install Ioncube Loader?
Do you have CPanel as your control panel?

If you have CPanel on a dedi/VPS, you can add Ioncube yourself through the rebuild apache option.

If you are using Godaddy... We'll have to have a coming to Jesus talk, but in the mean time, unless you have a VPS with them, we'll need to be involved with the install.

samba
04-14-2009, 12:24 AM
hi nick,
i am with godaddy and i dont have a dedicated server, what should i do?

ryan
04-14-2009, 10:44 AM
Ideally, get a new host.

If that is not an option, you will need to create a php.ini file as described in this blog post:

http://www.dart-creations.com/the-joomla-blog/blog/godaddy-ioncube-problem.html